Charingworth Cutlery Reviews

Charingworth Cutlery has an overall rating of 4.5 based on 15 reviews. Customer feedback on Charingworth Cutlery is mixed: Charingworth Cutlery reviewers highlight positive aspects like user-friendly interface, wide range of products, competitive pricing and excellent customer service, which strongly appeal to tech-savvy consumers and budget-conscious shoppers. However, Charingworth Cutlery is often criticized for its limited shipping options, occasional stock issues, and slow response times.

4.5/5.0

15 reviews

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All Charingworth Cutlery Reviews (15)
bigcat816
December 31, 2020
"Great item and fantastic service"
I stumbled upon this site while searching on Google. Never heard of them prior, but I was in need of some new cutlery and they had some solid discounts, so I decided to give it a shot and placed my order. The cutlery showed up the very next day through DPD, which is always a plus since they provide a time window. I can't complain at all; the quality is top-notch.
crazygoose465
June 01, 2019
"Really dig the utensils"
I'm really diggin' these utensils - been searching for something like this for ages - plus, the delivery was top-notch!
SuzanneEvans
May 21, 2019
"The cutlery's rustic vibe is fantastic!"
I'm really into the rustic vibe of this cutlery, and the quality is top-notch.
Teresa
May 15, 2019
"Absolutely Ideal"
The utensils matched the image perfectly, and I was really happy with the quality. I reached out with a question, and they were super helpful. Plus, the cutlery showed up the very next day. I’d definitely suggest going with this company. The service was just what you’d expect, and the quality of the products is worth every penny.
kyletalbot12081998
May 13, 2019
"A delightful cutlery collection"
What a charming collection of cutlery! It's beautifully crafted and has a stylish look.
whitepanda534
April 11, 2019
"Beautiful Cutlery Set I Got..."
The cutlery set I got was stunning and just what I hoped for. The customer service was top-notch. I just wish they included a gift box or something for the 88-piece cutlery set I purchased.
WillardAnderson
April 10, 2019
"utensils"
fantastic item, wonderfully crafted and shiny. I'm really happy with it! Five stars.
AnnaSullivan
April 07, 2019
"Great cutlery, but customer service needs work - UPDATED"
On Saturday, I picked up a boxed set of 10 table knives, forks, spoons, and teaspoons at Heals for half price during the sale. I then hopped onto their website to grab some extra items like side knives, forks, and soup spoons. I noticed there were two different styles of soup spoons, but only one picture of each was available online, making it tough to see what the difference was. I signed up for their newsletter, hoping to catch any deals that might pop up.

I placed an order for 10 side knives and forks, plus 4 of each type of soup spoon, planning to finalize my set once I figured out what I really wanted.

On Sunday, I received an email with a 10% discount offer for anything on the site. I shot them an email to see if that discount could be applied to my previous order.

By Monday, I got a response saying the 10% off couldn’t be applied since the cutlery was already on sale. Fair enough, but they could’ve made that clearer from the start.

Then on Thursday, my parcel arrived. However, it only contained the soup spoons I ordered. The packing slip had a handwritten note crossing out one set of spoons, but the invoice showed both sets were supposed to be included. I emailed them to report the missing items and requested a refund (and I’ve given up on completing the full set I wanted).

After 6 working days, still no reply and no refund. Pretty disappointing.

UPDATE - I finally got an email from Charingworth, and it seems some messages got lost along the way. Appreciate them reaching out and getting things sorted.
AlexaByrd
March 30, 2019
"Awesome item"
Awesome item, nicely packed and arrived fast. Thanks a bunch!
AaronChapman
March 18, 2019
"Thrilled with this cutlery set!"
We’re really happy with this cutlery and super pleased to have added some soup spoons, small knives, forks, and pastry forks to the knives, forks, and spoons we picked up last Christmas. It feels just right in the hand and looks fantastic on the table. It’s a little quirky, but honestly, I think it’s awesome.
purplesuit
March 15, 2019
"My Latest Buy"
Fantastic service, quick shipping, and beautiful utensils!
dohhilaire2
March 10, 2019
"Fantastic Item!"
Order arrived super quick and was wrapped up nicely. The cutlery and flatware are top-notch, especially for the sale price. I didn’t know until I placed my order that Charingworth is a family-run business from Wales, which probably explains the great quality and design.
Darryl.Carpenter
February 28, 2019
"Gorgeous silverware"
Stunning silverware, nice packaging, fast shipping.
tinycat815
February 28, 2019
"After browsing many options, we found the perfect cutlery..."
We took a good gander at different styles and finishes of cutlery before stumbling upon Charingworth’s Fiddle satin finish items. Finally, we discovered exactly what we were looking for. They’re beautifully crafted, blending a modern vibe with a classic touch. We decided to get a full set. These pieces have truly enhanced our cooking experience, and we’d suggest them to anyone. They’re a joy to hold and use.
NatalieHall
February 23, 2019
"Great value for top-notch quality"
Superb quality at a fantastic price, arrived the following day.
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